Terms and Conditions

Terms and conditions of website usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Academy Shop’s relationship with you in relation to this website.
The term “Academy Shop” or “us” or “we” refers to the owner of the website whose registered office is 218 Tilehurst Road, Reading RG30 2NE UK. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Return / Refund policy:

Academy Shop offers a 100% satisfaction guarantee. If not completely satisfied with your purchase, please contact our service department within 24 hours of receipt of goods, at courses@sportsphysioacademy.co.uk for credit or replacement.Where goods require return postage and packing you may be responsible for costs of return

Courses
Deposits and course fees paid via the shop are generally non refundable. All refunds on course fees are at the discretion of the Course Principal.
Fees for places on two or one day courses cancelled less than 15 working days prior to course date will not be refunded.

Fees for places on courses over two days:
Cancellations 84 days or more before course start date, full refund of course fees. Where a deposit includes the cost of a two day Foundation skills course then the full fee of the two day course will be deducted from the deposit.
Cancellations less than 83 days, and more than 56 days prior to course, no refund of deposit.
Cancellations less than 55 days and more than 30 days, before course start date no refund of deposit and 50% of balance of total course fees payable due
Cancellations 29 days or less before the course, full fees due.
Course places are not usually transferable.

Course Content
Academy of Sports Therapy & Bodywork reserves the right to with draw or change training material at any time.

Delivery Terms
Service Standard: Subject to availability Massage Table orders will ship the following day if ordered on a weekday before 12 noon GMT. All other orders require two to three business days to process before shipping. Business Days are Monday through Friday, excluding bank holidays & holidays determined by common and other freight carriers

Ordering and Shipping Confirmation: After ordering, you will receive an email confirmation from www.sportsphysioacademy.com containing your order details.

Shipping Methods: This site provides a variety of shipping methods, the most appropriate method will be chosen for each delivery. Wherever possible cost of delivery is included in purchase price

Telephone, Mail and Fax Orders: We encourage you to order online for the fastest possible service. Academy Shop clients may prefer the option of telephone, mail or fax ordering.To help expedite the process, please browse the shop, collect your product codes, and have your credit card ready before placing your call (Applicable after 1/12/2007)

Warranty on Massage Tables
The massage tables we supply have a two year warranty. Normal wear and tear damage is naturally excluded. Purchasers need to ensure that table tops are protected by a cover to prevent damage due to massage oils and creams.Plastic components are not covered by the warranty, and neither is normal wear & tear.

Discounts are occasionally offered and are subject to product availability